LDR 300 Wk 5 - Practice: Knowledge Check

In the context of organizational justice, perceptions of _____ involve the process by which rewards or punishments are administered.

Multiple Choice

• interactional justice

• work facilitation

• procedural justice

• interaction facilitation

In the context of organizational justice, which of the following is concerned with followers' perceptions of whether the level of reward or punishment is commensurate with an individual's performance or infraction?

Multiple Choice

• role ambiguity

• interactional justice

• role conflict

• distributive justice

According to the 9-box matrices used to evaluate the performance and potential of followers, which of the following is true of "Key Players"?

Multiple Choice

• They are high performers with high potential.

• They are moderate performers with moderate potential.

• They are low performers with high potential.

• They are low performers with moderate potential.

In the context of group size, which of the following is a phenomenon in which working in the presence of others increases effort or productivity?

Multiple Choice

• process loss

• social facilitation

• role conflict

• subsystem nonoptimization

Which term refers to interactions among team members, such as how they communicate with each other, express feelings toward each other, and deal with conflict with each other?

Multiple Choice

• group dynamics

• group polarization

• punctuated equilibrium

• organizational shells

In comparing teams and group members, which statement is most likely true?

Multiple Choice

• Group members have common goals; teams may not have the same degree of consensus about goals.

• Team members can readily identify who is and who is not on the team; identifying members of a group may be more difficult.

• Task interdependence typically is greater with groups than with teams.

• Group members often have more differentiated and specialized roles than do team members.

Identify a true statement about providing constructive feedback.

Multiple Choice

• Constructive feedback should focus more on inferences and less on facts.

• Leaders should avoid being assertive and critical when providing constructive feedback.

• An issue related to impressions and evaluative feedback concerns the distinction between job-related feedback and more discretionary feedback.

• A common mistake in giving feedback is addressing it to specific individuals rather than to large groups.

Which of the following statements about feedback is most likely false?

Multiple Choice

• Followers will most likely perform at a higher level if they are given accurate, frequent feedback.

• Research shows that subordinates believe their leaders give more feedback than their leaders think they do.

• Sometimes supervisors hesitate to use positive feedback because they believe subordinates will view it as insincere.

• Leaders may give positive feedback infrequently if they believe good performance is expected.

Which of the following would least likely improve a leader's feedback skills?

Multiple Choice

• being descriptive

• being specific

• being flexible

• being critical

What should a coach most likely do to help a follower stick to a development plan?

Multiple Choice

• conduct a GAPS analysis

• delegate simple and challenging tasks

• establish long-term objectives

• schedule regular reflection sessions