OPS 571 Wk 1 – Practice: Week 1 Practice Quiz
Complete the Week 1 Practice: Introduction to Process Selection and Design Quiz in McGraw-Hill Connect.
A process that emphasizes cross-functional integration and concurrent development of a product and its associated processes is known as ___________. (Choose the correct answer to fill in the blank.)
Multiple Choice
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team planning
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concurrent engineering
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cross-functional design
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integrated product planning
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integrated process planning
What is it about service processes that makes their design and operation so different from manufacturing processes?
Multiple Choice
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Lack of skilled personnel
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Poor management
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Direct customer involvement in the process
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Complexity of the processes
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Lack of automated equipment
The purpose of value analysis/value engineering is to ________________. (Choose the correct answer to fill in the blank.)
Multiple Choice
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simplify products and processes
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determine the total cost of ownership of a product
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determine customers’ definition of value
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add more features to a product
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reduce the cost of parts and materials
Which of the following is a characteristic of concurrent engineering?
Multiple Choice
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Integrated computer-assisted design
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Using automated guided vehicles
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Separate development teams working at once
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Having an excellent forecasting system
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The design-build-test cycle
Consumer electronics is an example of a product developed in which variant of the generic product development process?
Multiple Choice
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Technology-push products
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Customized products
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Platform products
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Quick-build products
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Process-intensive products
Which of the following is primarily used to help design products that will connect product attributes with customer desires?
Multiple Choice
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Phase 0: Planning
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House of quality matrix
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Value analysis/value engineering
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Concurrent engineering
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System-level design
A reason that firms must develop more new products than ever is which of the following?
Multiple Choice
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Product life cycles are shorter
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Commitments to joint venture partners
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They are replacing old customers with new ones
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To amortize heavy investments in development labs
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The increased difficulty of defending patents and trade names
Economic analysis of product development projects is useful in which of the following circumstances?
Multiple Choice
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Factory location
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Distribution decisions
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Go/no-go milestones
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Demand estimation
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Pricing
The most basic categories of cash flow for a typical new product do not include:
Multiple Choice
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Depreciation
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Ramp-up cost
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Development cost
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Sales revenue
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Marketing cost
What dimension of competitiveness does quality in product design affect?
Multiple Choice
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Engineering hours per project
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The cost of ongoing service
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Responsiveness to customer needs
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Aesthetics of design
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None of these
OPS 571 Wk 1 – Practice: Week 1 Practice Quiz
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