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  • OPS 571 Wk 1 – Practice: Week 1 Practice Quiz

OPS 571 Wk 1 – Practice: Week 1 Practice Quiz 

Complete the Week 1 Practice: Introduction to Process Selection and Design Quiz in McGraw-Hill Connect.

A process that emphasizes cross-functional integration and concurrent development of a product and its associated processes is known as ___________. (Choose the correct answer to fill in the blank.)

Multiple Choice

 

team planning

 

concurrent engineering

 

cross-functional design

 

integrated product planning

 

integrated process planning




What is it about service processes that makes their design and operation so different from manufacturing processes?

Multiple Choice

 

Lack of skilled personnel

 

Poor management

 

Direct customer involvement in the process

 

Complexity of the processes

 

Lack of automated equipment



The purpose of value analysis/value engineering is to ________________. (Choose the correct answer to fill in the blank.)

Multiple Choice

 

simplify products and processes

 

determine the total cost of ownership of a product

 

determine customers’ definition of value

 

add more features to a product

 

reduce the cost of parts and materials



Which of the following is a characteristic of concurrent engineering?

Multiple Choice

 

Integrated computer-assisted design

 

Using automated guided vehicles

 

Separate development teams working at once

 

Having an excellent forecasting system

 

The design-build-test cycle



Consumer electronics is an example of a product developed in which variant of the generic product development process?

Multiple Choice

 

Technology-push products

 

Customized products

 

Platform products

 

Quick-build products

 

Process-intensive products




Which of the following is primarily used to help design products that will connect product attributes with customer desires?

Multiple Choice

 

Phase 0: Planning

 

House of quality matrix

 

Value analysis/value engineering

 

Concurrent engineering

 

System-level design




A reason that firms must develop more new products than ever is which of the following?

Multiple Choice

 

Product life cycles are shorter

 

Commitments to joint venture partners

 

They are replacing old customers with new ones

 

To amortize heavy investments in development labs

 

The increased difficulty of defending patents and trade names




Economic analysis of product development projects is useful in which of the following circumstances?

Multiple Choice

 

Factory location

 

Distribution decisions

 

Go/no-go milestones

 

Demand estimation

 

Pricing



The most basic categories of cash flow for a typical new product do not include:

Multiple Choice

 

Depreciation

 

Ramp-up cost

 

Development cost

 

Sales revenue

 

Marketing cost




What dimension of competitiveness does quality in product design affect?

Multiple Choice

 

Engineering hours per project

 

The cost of ongoing service

 

Responsiveness to customer needs

 

Aesthetics of design

 

None of these


OPS 571 Wk 1 – Practice: Week 1 Practice Quiz

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